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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MONO products

The group "New Technologies" offers for review the products of the plant MONO: screw (screw) pumps, compact pumping equipment, industrial screw pumps, screw pumps with a wide neck, sanitary screw pumps, sewage pumping pumps, munchers, mine pumps, combined devices, complex systems, spare parts, pumping shredders, pumping systems, other pumps, metering pumps, small pumps, submersible rotary pumps, borehole pumps, solar-powered water pumps, sewage pumping stations, low-speed high-torque crushers
  • Screw (screw) pumps compact MONO
    Screw (screw) pumps compact
    Series C, Compact C, etc.
  • Industrial Screw Pumps MONO
    Industrial Screw Pumps
    Series E, Epsilon, Merline, etc.
  • Screw (screw) pumps with a wide neck MONO
    Screw (screw) pumps with a wide neck
    W12, W15, W16, W032, etc.
  • Screw (screw) sanitary pumps MONO
    Screw (screw) sanitary pumps
    H1AA, H1AB, H1BA, H1BB, etc.
  • Pumps for pumping wastewater MONO
    Pumps for pumping wastewater
    EZstrip, Cake Pump EZstrip, etc.
  • Munchers MONO
    Munchers
    series Muncher SB, Muncher A, F, etc.
  • Mine pumps MONO
    Mine pumps
    Ezstrip series, etc.
  • Combined devices, complex systems MONO
    Combined devices, complex systems
    D1B, D1D, D1F, etc.
  • Shredders pumping MONO
    Shredders pumping
    the series Discreen L, Stormscreen, etc.
  • Pumping systems MONO
    Pumping systems
    series Mutrator, Grifter, etc.
  • Other pumping units and systems MONO
    Other pumping units and systems
    CW052, CW061, etc.
  • Metering pumps MONO
    Metering pumps
    LVH, LTM, LTM, etc. series
  • Small pumps MONO
    Small pumps
    series CP, G, CB/SB, M, LF Range, etc.
  • Submersible Rotary pumps, Borehole pumps MONO
    Submersible Rotary pumps, Borehole pumps
    SM0222101, SM0222103, etc.
  • Solar-powered pumps MONO
    Solar-powered pumps
    series Sun-Ray SRX, Sun-Sub, etc.
  • Spare parts MONO
    Spare parts
    bushings, seals, knives, etc.

NEW TECHNOLOGIES GROUP

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